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Welcome to the Membri 365 Support Center

Comprehensive Membership Support and FAQs for all your Membri 365 needs

Welcome to our Membri 365 support center, your one-stop resource for all things related to our membership software. Here, you’ll find a wealth of information to help you navigate and make the most of our membership platform. From detailed guides and how-to articles to troubleshooting tips and Frequently Asked Questions (FAQs), our Membri 365 Support center is designed to provide you with the assistance you need, when you need it. Whether you’re a new user needing help with setup, or an eastablished user looking for advanced tips, our Membrbi 365 support center and its comprehensive FAQs have something for everyone.

  • Who should use Membri 365?
    If you manage donations and/or members and events and fall into one of the categories listed below, Membri 365 is for you. - Chamber of Commerce - Board of Trade - Professional association - Business association - NPO - Foundation - Federation - Professional order You can attend a free demonstration of Membri 365. Schedule a demo See under the following link the different modules available for you: Membri 365
  • Why use CRM software for associations?
    Our CRM for associations was developed specifically to meet your needs. Membri 365 allows you to optimize the business processes of associations that manage members and events, by centralizing your data and automating your tasks. Here are some examples of how you can save time and money. Savings through automation - Since the sending of renewals, invoices and the entry into the accounting system are done automatically, you reduce the workload required to process a file annually by almost 90%. Accounting savings - Since invoice and payment information is automatically transferred from one system to the other, your accountant no longer must do double entry to maintain member information. Save time when integrating with your website - All the tools required to integrate with your website are available to you. Your webmaster will be able to integrate everything in a very short time. Increase your registrations - The application also allows online registration to the association's activities. This simplifies registration for activities, allows you to better publicize your activities and increases your registration revenues. Reduce manual processing - No more printing membership cards.
  • Is there an application to install on my smartphone?
    Membri 365 is a cloud application running on the Microsoft 365 platform. It is therefore possible to access the application whether you are in the office, at home or on the road from your computer, tablet, or cell phone.
  • How much does it cost to use the Membri 365 Membership Management System?
    Vendere Group uses a flexible pricing approach based on your needs, allowing you to use it at the best price. Our pricing structure varies according to the number of members, modules selected and number of users so that you only pay for what you need. See for yourself by contacting a Vendere advisor at info@vendere.ca or via our hotline at 1-450-800-2889.
  • Can I import my data?
    When Membri 365 is launched, we import all your contacts, companies, and their complete membership information. It is also possible to import billing history and events according to your needs.
  • Can I add specific fields for my organization?
    Membri 365 has been developed on the Microsoft PowerApps platform. It is therefore very easy to add fields specific to your needs.
  • What accounting software is your Membri 365 Member Management Solution compatible with?
    Our Membri 365 Member Management Solution interface is compatible with the following accounting systems: AcombaX, Acomba Classic, Avantage, Sage 50, Sage Accounting, Sage Online, and QuickBooks Online. The automated interface for the transfer and creation of accounts, invoices and payments integrates with the available capabilities of your accounting system.
  • Can I send statements to my members who have open invoices?
    Multiple automated statement mailings can be configured to all accounts/contacts that have open invoices from your Membri 365 environment. You can even determine the desired time between sending different statements.
  • Can I send mass emails with Membri 365?
    It is possible to send mass emails to your members with Membri 365. For associations wishing to run email marketing campaigns or manage a newsletter, we suggest using MailChimp, a proven platform, as we offer an interface to synchronize data between the two systems.
  • Is it possible to customize my automated email templates with your association CRM?
    In collaboration with our team, it is possible to send automated emails for which you have written the text, and which carry your colors and your logos, many possibilities are offered to you with our member management solution.
  • Can I sell my event tickets with Membri 365?
    Membri 365 includes an integrated e-commerce platform that allows you to sell your event tickets. Our system offers you a wide range of features to manage prices and availability of tickets.
  • Does the Membri 365 integrated ticketing system allow you to schedule promotions?
    The event creation module of our member management solution allows you to set up pre-sale promotions (discounts during a certain period before the event) and tiered pricing (the price varies according to the quantity purchased).
  • With Membri 365 can I create tickets that are only available to some of my members?
    Through the event module of our management system, it is possible to identify which members or categories of members can have access to certain types of tickets.
  • Is it possible to limit the number of tickets for an event with your system?
    Membri 365, our association management solution, allows you to indicate how many people can attend each of your activities. When you purchase a ticket, the number of seats for each activity on the ticket is automatically recalculated so you never have to worry about selling more tickets than there are seats available.
  • Can I make multiple types of tickets for my event?
    Our association management platform allows you to combine the activities you want on a ticket and create multiple ticket types at different prices.
  • Can I manage my sponsorships?
    Membri 365 offers a wide range of features to track sponsorships, from prospecting to allocation of funds. No need to track them in an Excel file.
  • Is it possible to schedule and manage solicitation campaigns with Membri 365?
    Of course, you can! Membri 365, our association CRM and its solicitations and mandates module allow you to create a plan for annual partnership solicitations, event partnerships, mandates, and orders. It is also possible to share solicitations with the members of your team who must follow up and ultimately win them. Follow-ups can be done within the solicitation. Earned solicitations create entities of the same type that you will only need to bill directly from your Membri 365. In addition, you will soon be able to create solicitations for memberships and renewals.
  • Why is a solution that is part of the Microsoft environment interesting?
    The use of Microsoft tools in businesses offers several advantages for users and developers all over the world: Compatibility Security and Access Complete Support Centralized Management Acceleration of Development Multiplication of Solutions Growth and Innovation Robust and Scalable Environment Support in Digital Transformation Microsoft Windows holds 68.8% of the market.
Membri 365 membership management software, the CRM for associations
Solution Membri 365 CRM pour associations
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